Privacy Policy

Last modified: July 2, 2020

This Privacy Policy describes the privacy practices for the Website operated by DistanceMatrixAPI (hereinafter “Website” if singular, or, “Websites”) and how the Website operated by DistanceMatrixAPI collect and use the personal data you provide on DistanceMatrixAPI Website, with the purpose to use DistanceMatrixAPI Service. It also describes the choices available to you regarding our use of your personal information and how you can access, update and delete this information.(Support@DistanceMatrixAPI.com) is the designated representative of DistanceMatrixAPI in EU in accordance with the Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (the “GDPR”).

The processing of personal data, such as the name, address, e-mail address, or telephone number subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to DistanceMatrixAPI. By means of this Privacy Policy, we would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects (users) are informed, by means of this Privacy Policy, of the rights to which they are entitled.

As the controller, DistanceMatrixAPI has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this Website.

In this Privacy Policy “DistanceMatrixAPI”, “we”, “us” and “our” means DistanceMatrixAPI.

DEFINITIONS

Personal data means any information relating to an identified or identifiable natural person (“data subject/user”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject/user is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing; a user to the DistanceMatrixAPI Software.

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject/user without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Encryption is a security protection measure for personal data; as a form of cryptography, it is a process whereby personal data gets turned into an encoded and unintelligible version, using encryption algorithms and an encryption key, and whereby a decryption key or code enables users to decode it again.

Consent of the data subject/user is any freely given, specific, informed and unambiguous indication of the data subject/user`s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection will be announced soon

INFORMATION COLLECTION AND USE

Anyone can access our Website without necessity to provide its personal data.

The purpose of processing your personal data by DistanceMatrixAPI and collection of information about you are as follows (the “Purpose”):

Your intention to use our Service;

In order for DistanceMatrixAPI to provide the user with the ordered and purchased Service;

For the performance of a contract to which the user is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for DistanceMatrixAPI to identify and bill the user and to charge its bank card number;

For verifying your identity and providing customer care service and assistance;

As you are willing to use our Service you are required to provide your personal data (to register an account and purchase a software), thus becoming a user of DistanceMatrixAPI.

When using these general data and information, we do not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our Website correctly, (2) optimize the content of our Website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and Website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack.

Therefore, we analyze anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our company, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject (depersonalization), and (2) personal data that you supply voluntarily subject to your consent when you place an order for any subscription plan of DistanceMatrixAPI Software.

Please be aware that you are not obliged to provide us with your personal data. However, if you do not provide us with your name and email address, you may not be able to create an account to log in to and make a purchase of DistanceMatrixAPI Software, consequently, to use our Service.

PERSONAL DATA COLLECTION AND USE

We strive to be compliant with GDPR and implemented data minimization principle. Personal data, as defined above, which we collect, consist of:

(i) full name (first and last), (ii) e-mail address, providing the data subject with the ability to register an account and become a user of our Service with the purpose to use the DistanceMatrixAPI Software correspondingly, (iii) billing information, which includes full address, zip code, city, country, telephone number (not mandatory), (iv) payment method (not full credit card number and expiration date), (v) IP address – assigned by the Internet service provider (ISP) and used by the data subject/user.

The storage of this data takes place against the background that this is the only way to prevent the misuse of our Services, and, if necessary, to make it possible to investigate committed offenses.

Insofar, the storage of this data is necessary to secure the controller. This data is not passed on to third parties unless there is a statutory obligation to pass on the data, or if the transfer serves the aim of criminal prosecution.

The personal data entered by the data subject/user are collected and stored exclusively for internal use by the controller and for his own purposes. The personal data stores separately in DistanceMatrixAPI data base to avoid data subject identification by using depersonalization features in compliance with GDPR storage limitation principle.

We do not authorize the use of your personal data by any third party (only under exceptional conditions as described under “Legal Matters” below). We operate and maintain a variety of online security measures to safeguard and keep your personal information private and secured.

When you purchase DistanceMatrixAPI Software you have to fill the User’s Information, which should contain your personal information as ID (first name, last name) and email, which is processed and stored by DistanceMatrixAPI.

You also have to fill the Billing Information and Payment Method, which should contain your Personal data, which is partly stored by DistanceMatrixAPI and processed by the payment providers.

You may enter to your account on our Website under login and password sent to your email. All your activity in your account is password-protected, and you should keep and take all necessary measures to protect the secrecy of your password.

We will also communicate with you in response to your inquiries, regarding any information or services you request.

If you use a computer in a public place or share a computer with others, remember to log out/sign out and close your browser window when you finish accessing our Website and Service in order to prevent others from accessing your personal information. You are solely responsible for the control and use of each password you create.


RIGHTS OF THE DATA SUBJECT

a) Right of confirmation

Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by DistanceMatrixAPI, he or she may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the erasure request is complied with immediately.

b) Right of access

Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations; where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period; the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing; the existence of the right to lodge a complaint with a supervisory authority; where the personal data are not collected from the data subject, any available information as to their source; the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject. Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer. If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

c) Right to rectification

Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

d) Right to erasure (Right to be forgotten)

Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:

The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.

The data subject withdraws consent to which the processing is based according to point (a) of Article 6(1) of the GDPR, or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR. The personal data have been unlawfully processed. The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject. The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR,

If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by DistanceMatrixAPI, he or she may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the erasure request is complied with immediately.

e) Right of restriction of processing

Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use instead.

The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims.

The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject. If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

f) Right to data portability

Each data subject shall have the right granted by the European legislator, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising his or her right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others. If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

g) Right to object

Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

h) Automated individual decision-making, including profiling

Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject`s rights and freedoms and legitimate interests, or (3) is not based on the data subject`s explicit consent. If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by DistanceMatrixAPI, he or she may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

i) Right to withdraw data protection consent

Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

If one of the aforementioned reasons applies, data subject may at any time contact us, as instructed at the end of this Privacy Policy. We shall promptly ensure that the request is complied with immediately.

CHILDREN’S PRIVACY

Provision of our Service generally not aimed at children. This Website is not intended for use by children under the age of 18.

DistanceMatrixAPI is acting in compliance with COPPA. We do not knowingly collect information from children and minors. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide information on our Website without their permission.

Our Website and Service is not directed to, nor do we knowingly collect personal data from children under the age of 13. If we obtain actual knowledge that we have collected personal data from a child, we will comply with industry guidelines and applicable laws and will promptly delete it, unless we are legally obligated to retain such data.

We do not collect information you have gathered from the child’s target device. All this information is encrypted.


ROUTINE ERASURE AND BLOCKING OF PERSONAL DATA

The data controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of Service provision, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

DistanceMatrixAPI does not store and process personal data of a data subject for more than it is necessary to achieve the purpose of Service provision. However, in case of conflict situations in progress DistanceMatrixAPI may store personal data for up to 90 days.

HOW DO I OPT OUT OR CHANGE MY PERSONAL INFORMATION?

To opt out of further e-mail communications from us, just click on the opt out button in the e-mail, or contact us as instructed at the end of this Privacy Policy. We may need up to 10 (ten) business days to assure compliance with your request.

To change your personal data that you have provided to us, please contact us as instructed at the end of this Privacy Policy.

CONTACT US

If you have any questions about this Privacy Policy or you wish to make changes to your personal information or remove yourself from our database, please contact us by E-mail: support@DistanceMatrixAPI.com and insert only the words “Re: Privacy Policy” in the subject line header of the e-mail.